Terms of Service & Privacy Policy

terms of service
1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have received permission from a legal guardian to use this website. You agree not to use our products or services for any unlawful purpose or in violation of applicable laws and regulations. You may not reproduce, copy, modify, resell, or exploit any part of our website, designs, images, content, or services without prior written permission from Aris Fine Studio. We reserve the right to refuse service to anyone for any reason at any time.

2.Products & Jewelry Information

At Aris Fine Studio, each piece of jewelry is thoughtfully designed and crafted with carefully selected gemstones and precious metals. Due to the natural characteristics of gemstones, including variations in color, clarity, inclusions, and texture, each stone is unique. Slight differences between product images and the final piece may occur and should be considered part of the individuality and beauty of natural gemstones. While we make every effort to accurately display product details, colors and appearances may vary depending on your device, screen settings, and lighting conditions.

3. Bespoke & Custom Jewelry Services
  • Our bespoke jewelry service is a collaborative design experience created specifically for each client.
  • By submitting a bespoke inquiry, you agree to provide accurate and complete information, including design preferences, measurements, gemstone requirements, and any reference materials.
  • The bespoke process may include:
    -Design consultation
    -Gemstone selection
    -Concept development
    -Design revisions
    -Production approval
    -Final craftsmanship
  • Due to the personalized nature of bespoke jewelry, custom pieces cannot be returned, exchanged, or canceled once production has begun.
  • Before production, clients will receive confirmation regarding design details, gemstone selection, pricing, and production timeline.
4. Gemstone Selection & Pricing

Gemstone pricing varies depending on factors including origin, rarity, carat weight, treatment status, certification, quality, and availability. Certain exceptional gemstones, including rare unheated sapphires, Colombian emeralds, pigeon blood rubies, and other collector-grade stones, may require additional consultation and pricing confirmation. Our team will communicate gemstone options based on your aesthetic preferences, design requirements, and budget before final approval.

5. Intellectual Property & Design Ownership

All designs, sketches, concepts, product images, photography, written content, logos, and creative materials displayed on this website are the intellectual property of Aris Fine Studio. Custom design concepts created during the bespoke process remain the property of Aris Fine Studio unless otherwise agreed in writing. Clients may not reproduce, manufacture, distribute, or commercially use any Aris Fine Studio design without written authorization.

6. Client Photos, Stories & Content Permission

For bespoke projects, clients may voluntarily provide personal photographs, pet photographs, stories, or other reference materials to assist with the design process. Any use of client-provided images, testimonials, or project stories for marketing, social media, website features, or publications will only occur with the client's permission. Clients may choose whether their bespoke journey remains private or may be shared publicly.

7. Orders, Payments & Availability

All orders are subject to availability and confirmation. We reserve the right to correct pricing errors, update product information, or cancel orders if inaccurate information appears on our website. Payment must be completed according to the payment terms provided during checkout or the bespoke agreement.

8. Shipping & Delivery

Shipping times vary depending on product availability, customization requirements, gemstone sourcing, and production schedules. Aris Fine Studio is not responsible for delays caused by circumstances outside of our control, including customs procedures, shipping carriers, natural disasters, or international restrictions.

9. Returns & Exchanges

Due to the unique nature of fine jewelry and bespoke creations:
-Custom-made jewelry is final sale and cannot be returned or exchanged.
-Personalized pieces cannot be modified after production approval.
-Ready-to-ship items may be eligible for return according to our Return Policy.

privacy policy
1. Information We Collect

When you visit our website, place an order, submit a bespoke inquiry, or communicate with us, we may collect:
Personal Information
-Name
-Email address
-Phone number
-Shipping and billing address
-Measurement information
-Order details
-Communication history

Bespoke Information
-Design preferences
-Inspiration images
-Pet photographs
-Personal stories
-Jewelry requirements

2. How We Use Your Information

We may use your information to:
-Process and fulfill orders
-Provide customer support
-Manage bespoke consultations
-Communicate regarding your project
-Improve our products and services
-Send marketing communications with your consent

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share necessary information with trusted service providers who assist us with:
-Payment processing
-Shipping and delivery
-Website hosting
-Analytics

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission method is completely secure.

5. Contact Us

Aris Fine Studio
Address: 77 Bleecker Street, Unit C2-12, New York, NY 10012
Email: info@arisjewelry.co
Wechat: arisjewelry
Instagram: @arisfinestudio