Pre-order & Customization Order

Pre-Order & Customization Policy

At Aris Jewelry, we love helping our clients find or create the perfect piece, whether it’s bringing back an out-of-stock item or designing something completely unique. Our pre-order and customization services ensure you get a piece that is personal, high-quality, and truly one of a kind.

Pre-Order Policy

If you see something you love that’s out of stock, we may be able to remake it just for you. Since every piece is unique and crafted with fine materials, pre-order pricing may vary based on current gold and gemstone costs.

  • Wait time: Pre-orders typically take 2-3 weeks to complete.
  • Full payment required: To secure your pre-order, we require full payment upfront.
  • Price adjustments: Due to fluctuating gold and gemstone prices, pre-order pricing may differ from the original. We will confirm the final price before moving forward.
  • Order updates and shipping: Once your piece is ready, we will notify you and provide tracking details after shipping.
  • Custom sourcing: If you’ve seen an out-of-stock piece that’s no longer available, you can send us a photo, and we’ll check if we can source the materials to recreate it for you.

To inquire about a pre-order, please contact us:

Customization Order Policy

For those looking for something completely personal, we offer custom jewelry services where you can handpick your gemstones and design a piece from scratch.

How It Works

Step 1: Choosing Your Stone & Design Consultation

  • We have a wide selection of loose gemstones available, from diamonds to sapphires and other fine gems.
  • Share your preferences, budget, and any design ideas with us.
  • Based on your request, we will send you videos and details of available stones so you can pick the perfect one.
  • Once you've chosen your stone, we’ll go over design options, including metal type and setting styles.

Step 2: Pricing & Deposit

  • We will provide a quote based on your design and gemstone selection.
  • Pricing depends on stone quality, size, and metal choice, so we will work within your budget.
  • A $500 deposit is required to begin the design process.

Step 3: Design Draft & Confirmation

  • We will create a detailed design draft for you to review.
  • Once you approve the design, the remaining balance will be due before we start production.
  • After confirmation, our artisans will begin crafting your piece.

Step 4: Crafting & Delivery

  • Custom jewelry takes approximately 2-3 weeks to complete, depending on the complexity of the design.
  • Once your piece is finished, we will notify you and provide tracking details once it ships.

Cancellation & Return Policy

Since all pre-orders and custom orders are made exclusively for you, they are final sale and cannot be canceled, refunded, or exchanged once production begins.
Please review all details carefully before we start to ensure everything is exactly how you want it.

At Aris Jewelry, we’re dedicated to making jewelry that is not only beautiful but also deeply meaningful. If you’re ready to start your pre-order or customization journey, reach out to us—we’d love to bring your vision to life.

For inquiries, contact us at: