Shipping and Insurance Policy

Shipping & Delivery Insurance Policy

Shipping Information

At Aris Jewelry, we take great care in packaging and shipping every order to ensure reliability and security. We use USPS Priority Mail 2-Day Shipping with signature required to provide a smooth and safe delivery experience.

  • Processing Time: Orders are typically processed and shipped within 48 hours after payment confirmation. If you need your order urgently, please contact us in advance to check stock availability.
  • Shipping Method: USPS Priority Mail (2-Day Shipping) with Signature Confirmation.
  • Tracking Information: A tracking number will be automatically sent to your email once your order has shipped. Please ensure you provide a valid email address at checkout to receive tracking updates.

Successful Delivery Guarantee

Almost all packages are successfully delivered as long as the provided shipping address is correct. Please double-check your shipping details before completing your purchase, as incorrect addresses are the primary cause of lost packages, and we cannot be responsible for such losses.

Orders Over $1,000 – Insurance Recommended

For orders exceeding $1,000, we strongly recommend purchasing shipping insurance before shipment.

  • Insurance Fee: Typically 1% of your order value.
  • Why Add Insurance? While rare, shipping issues can occur. Insurance provides protection against loss, theft, or damage during transit.
  • Without Insurance: Aris Jewelry cannot be held responsible for lost or stolen packages.
  • To Add Insurance: Please contact us before placing your order, and we will include the insurance fee in your total at checkout.

Signature Requirement & Insurance Options

By default, all orders are shipped with signature confirmation for added security. If you would like to:

  • Remove the signature requirement
  • Add shipping insurance

Please contact us before placing your order so we can arrange the necessary coverage.

Important: If shipping insurance was not added, Aris Jewelry cannot replace lost or stolen packages.

International Orders

  • Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
  • Please check your country’s import regulations before placing an order.
  • Once an international package is shipped, we cannot accept returns, exchanges, or guarantee delivery status.

Need Assistance?

If you have any shipping-related questions or would like to add insurance, please contact us before placing your order:

  • Email: info@arispearl.co
  • Instagram: @arisjewelryofficial 
  • WeChat: @arisjewelry
  • Rednote: @arisjewelry

Thank you for choosing Aris Jewelry. We appreciate your trust and will do our best to ensure a smooth and secure delivery for your order.